Return Policy

Return/Refund Policy for Purchases of Step 1 Online Course:

  • Except as otherwise provided herein, all purchases of subscriptions to the Doctors in Training Step 1 course shall be fully refundable for a period of fourteen (14) days from the date of purchase; provided, however, that once a purchaser clicks to start the Part 2 Video Series component of the course, the purchaser shall no longer have a right to obtain a refund (even if the purchaser is still within the initial 14-day period from the date of purchase). In addition, if a purchaser’s study guide has been shipped by Doctors in Training prior to the purchaser making a refund request, the purchaser must return the study guide, at his or her expense, to Doctors in Training as a condition to receiving a refund. No refunds shall be issued in connection with any refund request made after the expiration of the applicable refund period.
  • To receive a refund during the refund period, please contact our Customer Relations Department at 817.459.9485. Please allow 6-8 weeks
    for a refund request to be processed.

Return/Refund Policy for Purchases of Step 2 CK Course:

  • Except as otherwise provided herein, all purchases of subscriptions to the Doctors in Training Step 2 CK course shall be fully refundable for a period of fourteen (14) days from the date of purchase; provided, however, that once a purchaser clicks to start the Video Series component of the course, the purchaser shall no longer have a right to obtain a refund (even if the purchaser is still within the initial 14-day period from the date of purchase). In addition, if a purchaser’s study guide has been shipped by Doctors in Training prior to the purchaser making a refund request, the purchaser must return the study guide, at his or her expense, to Doctors in Training as a condition to receiving a refund. No refunds shall be issued in connection with any refund request made after the expiration of the refund period.
  • To receive a refund during the refund period, please contact our Customer Relations Department at 817.459.9485. Please allow 6-8 weeks for a refund request to be processed.

Return/Refund Policy for Purchases of Step 3 Course:

  • Except as otherwise provided herein, all purchases of subscriptions to the Doctors in Training Step 3 course shall be fully refundable for a period of fourteen (14) days from the date of purchase; provided, however, that once a purchaser clicks to start the Video Series component of the course, the purchaser shall no longer have a right to obtain a refund (even if the purchaser is still within the initial 14-day period from the date of purchase). In addition, if a purchaser’s study guide has been shipped by Doctors in Training prior to the purchaser making a refund request, the purchaser must return the study guide, at his or her expense, to Doctors in Training as a condition to receiving a refund. No refunds shall be issued in connection with any refund request made after the expiration of the refund period.
  • To receive a refund during the refund period, please contact our Customer Relations Department at 817.459.9485. Please allow 6-8 weeks
    for a refund request to be processed.

Return/Refund Policy for OMM:

All purchases of subscriptions to the OMM course, other than OMM bundled products, are non-refundable.

Return/Refund Policy for OMM Bundled Products:

Purchases of subscriptions to OMM that are acquired as a bundle with subscription to the Doctors In Training Step 1 course or the Doctors In Training Step 2 CK course shall be subject to the refund policy for the Step 1 or Step 2 CK course set forth above, as the case may be.

Course Extensions:

Purchases of extensions to the access period of the Step 1 course or the Step 2 CK course are non-refundable.

Gross Anatomy and Radiology Study Guide (“GAR”):

All purchases of GAR’s are non-refundable.

Last updated: August 29, 2019